Deployment Services for your IP Telephony Solution:
We offer a complete portfolio of IP Telephony, Data Networking and Unified Communications solutions that include hardware/software design, integration engineering, project management and implementation services.
We specialize in addressing the needs of small to mid-sized businesses with their unique communication challenges and can customize a deployment plan to meet your requirements. The processes and best practices methodologies we will follow during your implementation have been developed through our experience with thousands of IP Office deployments. As we work through the implementation with you, be assured that our years of experience will help guide you to a successful completion of your project!
Available services include:
Design and configuration services of your converged data network
Configuring your network to support real time media such as voice a video requires experience in understanding all levels of the technology involved. From the sizing and management of a Wide Area Network, to designing the layer 2 and layer 3 network devices to support the Quality of Service settings necessary to make sure your voice and video applications supported properly end to end on your infrastructure, to helping you understand your options for power requirements, then finally teaching you and your technical team how to maintain your network for ongoing support.
Project Management of all phases of your telephony solution deployment
Our delivery processes place great emphasis on accurate and timely communication, planning, documentation and collaboration with all stakeholders and resources engaged on your project. In fact, we believe that the key to good project management throughout the project life cycle is effective communication. Whether that means defining the scope of the project, documenting the roles and responsibilities of key stakeholders and resources engaged, or understanding and mitigating risk, at every step effective communication in the appropriate manner is stressed, because it plays such a crucial part in the successful outcome of your deployment. Once this foundation is established, proven engineering practices and delivery systems work properly together towards outstanding results for our customers.
IP Office software design, configuration and test services
Our Engineering organization has a reputation for being best in class because of the many talents of the individuals on the team and the care taken in the engineering, design and project management of the solutions we implement. Frequently, manufacturers and other business partners refer their customers to us for service because of this technical expertise and solid reputation. This team of 22 engineers, designers and project managers combined has over 175 years of experience in the areas of traditional and converged voice technology, messaging, contact centers, application integration, network design, configuration and analysis.
Staging Services
In our Denver staging facility we will provide the following services in support of your deployment – inventory, upgrade of firmware and software, application of software patches, configuration of software, and hardware and software level component test and burn in to assure maximum up time when deployed at your location.
Compact Call Center configuration
Our Engineering organization has a reputation for being best in class because of the many talents of the individuals on the team and the care taken in the engineering, design and project management of the solutions we implement. Frequently, manufacturers and other business partners refer their customers to us for service because of this technical expertise and solid reputation. This team of 22 engineers, designers and project managers combined has over 175 years of experience in the areas of traditional and converged voice technology, messaging, contact centers, application integration, network design, configuration and analysis.
Unified Communications design and configuration services
Our Engineering organization has a reputation for being best in class because of the many talents of the individuals on the team and the care taken in the engineering, design and project management of the solutions we implement. Frequently, manufacturers and other business partners refer their customers to us for service because of this technical expertise and solid reputation. This team of 22 engineers, designers and project managers combined has over 175 years of experience in the areas of traditional and converged voice technology, messaging, contact centers, application integration, network design, configuration and analysis.
- Onsite hardware deployment
- Administrative training on all Avaya IP Office software components
- End User Training on all endpoint devices and applications
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Remote Programming & Implementation |
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Onsite Installation,
Programming & Training |
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